As you use the system, you may encounter a problem that stops you from working, or you may have a question that requires a quick answer. This is where the Live Chat functionality of the system can help.

To activate the live chat, simply click the circular icon containing a ? situated in the bottom right hand corner of your screen, and the click on the Live Chat 9am-5pm GMT option.

Whilst using the chat, you can attach images and documents to help show us what your issue is. You can also insert fun emoji icons too.

Please watch the video below for a short demonstration of the live chat in action.

Please Be Aware: Due to occasional improvements and updates, the system may differ slightly to that shown in the video above.