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I've reached my audit allowance

What happens and what to do.

Written by Caim Hermoso

Who this is for: All users.

When your annual allowance is used up:

  • You cannot schedule new audits or start new ad hoc audits.

  • Everything else keeps working. Audits in progress can be finished and published. Findings, corrective actions and reports are fully available.

  • Nothing is deleted or hidden.

What to do:

  1. Check the reset date on the Audit Usage indicator. Your allowance restores automatically on that date.

  2. Look for scheduled audits you no longer need. Deleting a scheduled audit that was never started returns it to your allowance. Started audits cannot be reclaimed.

  3. Contact your account manager if you need a larger allowance.

Avoiding it next time: the most common cause of unexpectedly high usage is deleting and recreating audits instead of rescheduling them. Use Edit Audit to move an audit; deleting and recreating uses a second audit.

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