The Causes information tab appears on the following record types:

It is used to capture the reason for the event. There are two cause parameters, the Immediate Cause, and the Root Cause.

The Immediate Cause is used to set the reason for the problem occurring. You can specify weather the cause of the event was due to an Unsafe Action, or an Unsafe Condition.

Once one of the above options has been chosen, a corresponding option will appear next to it. This new option allows you to nominate the cause itself. Click the drop down list and choose an option from the list:

To wrap-up the immediate cause entry, add 'Any other matters that contributed to the incident' in the text area provided.

The Root Cause is the underpinning reason that caused the problem. Setting this will help to highlight issues that need to be dealt with, and actions can be put in place to ensure that problems caused in this way are reduced or eliminated completely.

The root cause is set in a similar way to the Immediate Cause, and consists of a drop down list of options. 

Once you have chosen the root cause, you can include and 'Identify further information that may have contributed'.

Please Note: Certain information is required in order to continue to the next tab in the record. If you try clicking the Save and Next button and some data is missing on the current tab, you will be prompted and all data fields that require information before moving on will be highlighted in red: