In this guide, we will walk you through the process of setting up Multi-Factor Authentication (MFA) for enhanced account security within the Safety365 system.
For more information on enabling Security Settings and Multi-Factor Authentication, please refer to our help article: Enabling Security Settings and Multi-factor Authentication (MFA)
Before proceeding, please ensure that you have already enabled either TOTP or Email authentication in Security Settings.
To set up Multi-Factor Authentication via Email, follow these steps:
Log in to your Safety365 account.
Access the MFA Settings section, typically found in the Account Details area.
Click on the "Add two-factor" button to begin the setup process.
Choose the desired authentication method.
Provide your email address or mobile number associated with your account and click on "Send one-time code."
Check your email or SMS inbox for the verification code and enter it in the designated field.
Once the verification code is accepted, the system will generate 10 recovery codes for you. These codes serve as backups in case you lose your device or need to disable multi-factor authentication. It is essential to store these codes securely as they can only be used once and will not be shown again.
Congratulations! You have now completed the setup process for Multi-Factor Authentication.
The next time you log in, the system will require you to provide the additional factor to complete the login process.
If a Super User has enabled Force MFA, all users will need to set up Multi-Factor Authentication during their next login.
We strongly recommend taking the following precautions to ensure the security of your account:
Store your recovery codes in a secure location, such as a password manager or a physical safe.
Avoid sharing your recovery codes with others.
Regularly review and update your security settings to maintain the integrity of your account.
For any further assistance or questions, feel free to reach out to our support team, who will be happy to assist you.