If you have a problem creating a new user due to the system not accepting an email address:

This is generally due to that email address being associated with another Company Account using the Sevron System. Alternatively, that email address is already in use in your Company Account.

As you can see in the above image, the system will give me an error every time I try to use my email address to create a new user in another System Account or even our own. 

This is because my email address is already associated with a User Account in Sevron's Company Account. Only one user account can be associated with an email address. 

To continue, you must:

1: Create a new email address for the user and create a new user account using that address; or 

2: Contact the user's previous Account Controller and ask them to move, unarchive or delete the old account. In some cases, the account will just require a password reset to occur. These options can be done by searching for the User Account.
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Please be aware: This is not a problem our Customer Support Operatives can fix, unless the rejected email is associated with a trial account that is deactivated. For security reasons, only the main account Super User for the associated Company Account can directly request deletion of unused User Accounts.